The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
EUR 30 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Key card access
Guest Parking
Electric kettle
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Serrano, 46,
Madrid,
Spain,
28001,
Community of Madrid
Map view
street view
Serrano, 46,
Madrid,
Spain,
28001,
Community of Madrid
City landmarks
Museum
Prado National Museum
1.8
km
Park
El Retiro Park
840 m
Square
Plaza Mayor
2.1
km
Square
Puerta del Sol
1.9
km
Plaza de la Independencia
Parque del Retiro
870 m
Casino
Gran Via
1.8
km
Palace
Royal Palace of Madrid
2.5
km
Museum
Museo Nacional Thyssen-Bornemisza
1.6
km
Public Building
Cybele Palace
1.2
km
Football Stadium
Santiago Bernabeu Stadium
2.9
km
Calle Ponzano tapas
2.4
km
Museum
Plaza de Cibeles
1.1
km
Museum
Museo Nacional Centro de Arte Reina Sofia
2.1
km
Museum
Museo Sorolla
1.4
km
Plaza de Toros de Las Ventas，
Plaza de Toros de Las Ventas
2.1
km
Library
Museum of the National Library
640 m
Calle Alcala 42
Circulo de Bellas Artes
1.4
km
Museum
Museo de Historia de Madrid
1.3
km
Museum
Museo Lazaro Galdiano
1.2
km
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
1.8
km
Garden
Royal Botanical Garden of Madrid
1.9
km
Museum
Anden 0
1.4
km
Park
Neptune Fountain
1.6
km
Calle de San Mateo 13
Museum of Romanticism
1.2
km
Museum
Museo Nacional de Ciencias Naturales
1.9
km
Museum
CaixaForum Madrid
2.1
km
Square
Plaza de Santa Ana
2.1
km
Nearby
Museum
National Archaeological Museum
420 m
Square
Plaza de Colon
410 m
Museum
Museo de Cera de Madrid
520 m
Restaurants
Platea Madrid
290 m
5 Calle de Goya
Hard Rock Cafe
260 m
Paseo De La Castellana 2
Le Pain Quotidien
20 m
Calle Velazquez 92
Restaurante Flora Fina
0 m
Calle de Serrano 46 ICON Embassy by Petit Palace
Tepic
130 m
Calle de Ayala 14
Rocambolesc
80 m
Calle Serrano 52 El Corte Ingles
Salon Cascabel
110 m
Calle Serrano 52
Tierra Del Queiles
110 m
Calle Hermosilla 7 Esquina Calle Serrano
Gourmet Experience Serrano
80 m
Calle de Serrano 52 El Corte Ingles
La Maruca
420 m
Calle Velazquez 54
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
7.8
Location
9.0
Service
8.4
Dining
8.4
Guest reviews
8.4/10
based on 5 reviews
4.5/5
based on 331 reviews
8.6
8.6/10 based on 1391 reviews
#47 of 482 hotels in Madrid based on Tripadvisor
Tom
United States,
April
2024
8.0/10
The hotel had spacious, clean, and well-decorated rooms, but they were a bit small. The staff was helpful and friendly overall, except for one individual on the last night of our stay. The location was magnificent in a fancy area, although some minor details could have been improved. The dining experience was very good, with highlights in a beautiful, modern, and cozy setting, but lacked fitness facilities for the value.
Rooms
8.0
The rooms were spacious, clean, and well decorated.
Service
7.0
The staff, except for one individual on the last night, was very helpful and friendly overall.
Location
9.0
The location was magnificent in a fancy area, but could do more with minor details.
Dining
8.0
The dining experience was very good, with highlights in a beautiful, modern and cozy setting, but lacked fitness facilities for the value.
Facilities
The hotel provided good dining facilities, but lacked fitness facilities as expected for the value.
Gary
United States,
March
2024
8.2/10
My stay at the hotel was a mixed experience. The rooms were quite nice and spacious, equipped with all the essentials like Wifi and TV, although my specific room was a bit small but very clean and cozy. At first, I was a bit disappointed with the location as my room faced the inner yard with limited light and a view of a wall, which felt a bit dreary. However, the staff completely turned things around with their super helpful and nice attitude, making my stay much more pleasant than I expected.
Rooms
7.0
My room, despite being a bit small and in the attic with no light and a tiny window overlooking a wall, was surprisingly clean and cozy, offering a decent level of comfort.
Service
8.0
The staff at the hotel were courteous and friendly, going out of their way to accommodate my needs and make my stay pleasant.
Location
9.0
The hotel's location was excellent, situated in the vibrant Serrano Avenue amidst fashion stores, offering convenience for shopping and dining, as well as being close to many attractions.
Dining
8.0
The dining experience at the hotel was quite good overall, with a great buffet selection and the option to order freshly cooked dishes. However, the vegan options were limited and basic.
Facilities
9.0
The hotel offered a range of useful facilities including room service, housekeeping, and tours/ticket assistance, enhancing the overall convenience of the stay.
Richard
United States,
March
2024
8.6/10
The hotel is situated in an excellent location right in the center of Salamanca, offering convenient proximity to everything you might need. The rooms, though slightly smaller compared to other hotels in Madrid, are modern, well-stocked with bathroom supplies, and impeccably clean. The service, particularly from Felipe and Miriam, is top-notch, providing fantastic assistance and recommendations. The dining experience offers good value with a great buffet selection and cooked-to-order options.
Rooms
8.0
The rooms are spotlessly clean, modern, and well-stocked with bathroom supplies, but on the smaller side compared to other hotels in Madrid.
Service
9.0
The staff is kind, with particularly fantastic service from Felipe and Miriam, showing extreme helpfulness with recommendations.
Location
9.0
The hotel's location in the center of Salamanca is excellent, offering close proximity to all necessary amenities and attractions in Madrid.
Dining
8.0
The dining experience is very good, offering a great buffet selection and personalized cooked dishes, providing good value for money.
Facilities
The hotel provides various convenient facilities that cater to guests' needs and ensure a comfortable stay.
Thomas
United Kingdom,
December
2023
8.8/10
The hotel is located in the vibrant Serrano area at the center of Madrid, surrounded by fashion stores, and offers a marvelous stay with delicious breakfast and excellent service. The rooms are spacious and well-equipped, though the staff could improve on patience. Overall, a great value for the money.
Rooms
8.0
The rooms had a king-size bed, really comfortable and clean. Initially, I was tired but the helpful and nice staff made my stay enjoyable.
Service
9.0
The staff are really friendly and knowledgeable, providing exceptional service in a hotel setting.
Location
9.0
The hotel's location in the Serrano area is awesome, with easy access to good restaurants and coffee shops, perfect for shopping enthusiasts.
Dining
9.0
The dining experience is excellent with a variety of options. The gourmet food is worth trying.
Facilities
9.0
The hotel offers modern facilities with hip design, including excellent Wi-Fi and pet amenities available.
Steve
United Kingdom,
July
2023
8.8/10
I couldn't have asked for a better experience! The hotel's location is fantastic, surrounded by excellent shops and top-notch restaurants. The rooms were spacious and modern, providing a great stay. The service was outstanding, very attentive and caring. However, the amateurish service let down the overall impression. Dining options were the absolute highlights, offering a fantastic buffet with the chance to order something cooked. A must-visit for all curry lovers!
Rooms
8.0
I loved the spacious and modern room layout.
Service
9.0
The service was excellent, very attentive and caring.
Location
9.0
The hotel's location is great, right next to Madrid's high fashion boutiques.
Passa Hotel Bangkok
B&B Hotel Argenteuil
Rodinn Hotel
Castro Hotel Syros
Killiecrankie House
Grace Patong Hotel
Mansard Riyadh, A Radisson Collection Hotel
Van Der Valk Hotel Schiedam
Akadia Luxury Sorgun - Adults Only 16 Plus
B&B Hotel Koeln-Messe
S3 Siam Bangkok Hotel